Return Policy

Core Medical Inc has a 14 day return/exchange policy on all defective items unless otherwise stated on the item. All refunds will be given less original shipping cost providing item is shipped within 14 days of being authorized. Return shipping will be the responsibility of the buyer unless item is defective or wrong item upon receipt.  If a new item is returned opened, or an item is returned as unwanted (i.e., not defective), Core Medical may deduct up to a 20% restocking fee from your refund. Due to hygiene issues Compression Shorts/Tights/Shirts and Hot/Cold Therapy Units are non returnable.

To request a return please fill out form below or call at 858-757-9144.

Return/Exchange Request